Terms of Service

Estimates and pricing

Estimates are free and are good for 30 days unless we say otherwise. An estimate is a price for the work described on it — not a booking. Work is scheduled once you accept.

Trees hide things. If we find hidden rot, buried concrete, fence or utility lines, wasp nests, or conditions that materially change the job, we'll stop and talk to you before doing anything that changes the price. You always approve a change before we do the work.

Scheduling and weather

Tree work is weather-dependent. High wind, storms, lightning, and saturated ground make climbing and crane work unsafe, and we will reschedule rather than take a risk. Storm-damage and emergency calls take priority and may push routine jobs back a day or two. We'll always tell you as soon as we know.

What we need from you

• That you own the property, or have the owner's permission for the work
• Clear access for trucks and equipment on the scheduled day
• Vehicles, furniture, pets, and children kept clear of the work area
• A heads-up about anything buried we can't see — septic lines, irrigation, invisible fence, sprinklers, private utility runs

We locate public utilities before we dig or grind where that's required. We can't be responsible for damage to private, unmarked lines we weren't told about.

Permits, HOAs, and neighbors

Where a village, city, or HOA requires a permit or approval to remove a tree, getting it is the property owner's responsibility unless we've agreed in writing to handle it. If a tree sits on or over a property line, we'll need the neighbor's agreement before we work on their side.

Cleanup and debris

Unless your estimate says otherwise, we haul the debris away. If you'd rather keep the wood, tell us before we start and we'll stack it where you want it. Stump grinding produces a pile of chips — leaving them, spreading them, or hauling them off is your call, and hauling them may be priced separately. Heavy equipment on soft ground can leave ruts and mark up turf; we work carefully but some surface disturbance is normal on a removal.

Payment

Payment is due when the job is finished, unless we've agreed to other terms in writing. Larger jobs may require a deposit. If you cancel a scheduled job on short notice we may charge for costs already incurred — equipment rental, permits, or a crew already on the road.

Insurance and liability

Morgan's Tree LLC carries liability insurance and will provide a certificate on request. If we damage something through our own negligence, we'll make it right.

We can't be responsible for pre-existing conditions, for damage caused by hidden defects we were not told about, or for what a storm does to a tree we were not hired to work on. Except where the law says otherwise, our responsibility for any single job is limited to the amount you paid for that job.

Trees are living things

We prune to accepted practice, but no one can guarantee how a tree will respond, that it will survive, or that it will never drop a limb again. Trimming reduces risk — it doesn't eliminate it. We'll always tell you honestly what we think a tree's chances are.

Photos, privacy, and this website

We may photograph completed work for our site and Facebook page — never with your name or address attached, and never if you ask us not to. How we handle the information you send us is covered in our Privacy Policy. Text and photos on this site belong to Morgan's Tree LLC.

Illinois law

These terms are governed by the law of the State of Illinois, and any dispute belongs in the courts of Richland County, Illinois. If a court finds part of these terms unenforceable, the rest still stands. We may update these terms; the version in effect is the one posted here when your work is scheduled.